Privacy Policy
The Destinations Club's Privacy Policy
Collection of Personal Information
Personal information is information that identifies or is associated with a specific person, such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person. We collect a variety of personal information about our customers.There are several ways in which The Destinations Club collects personal and other information about you. You should refer to the rest of this Policy to see how we use, disclose, and protect that information.
Information You Provide: We collect information you give us when you purchase the Destinations Club Membership, or when you use purchase services. For example, you may provide us a billing address and credit information, including your social security number, when signing up for service or perhaps date of birth or passport identification information when purchasing travel.
The information you provide us during a visit to TheDestinationsClub.com helps us to improve the quality and utility of our site. It generally falls into two categories: (1) information you supply when you initially purchase the membership, or personal travel profile information, enter for preparation to travel abroad, enter contests or sweepstakes, (2) tracking information gathered as you navigate through the website. Third-party providers, whose sites are featured on and accessed via our site, may gather information as well.
When you purchase The Destinations Services or products, we request the following types of information on our order form:
- Name
- Shipping and/or billing address
- Credit card number, checking or bank account number
- Phone number
- Cell phone number
- Email address
- Date of birth
- Account password
- Passport information
We need this information to process your order and/or to process ticketing and reservations. If we have trouble processing your order, the contact information you provide is used to get in touch with you. We also use this contact information to provide you with updates regarding your service and to provide you with information about any Destinations Club promotions and special offers.
Automatically Collected Information: We automatically receive certain types of information whenever you interact with us. For example, when you visit the Destinations Club site, our systems automatically collect your IP address and the type of browser you use.
Information from Other Sources: We may obtain information about you from outside sources and add it to or combine it with your account information. We also may use commercially available demographic and marketing information from third parties to help us better serve you or inform you about products or services that we think will be of interest to you
Children's Privacy
The Destinations Club The Destinations Club does not collect personal information from children under the age of 13. Of course, it is possible that a child under 13 might attempt to submit his or her personal information on this site. For example, a child under 13 may try to register a Destinations Club account or enter a contest. The Destinations Club has installed a blocking filter on this Site to prevent children under 13 from submitting personal information on the registration/login page and to prevent children under 18 from entering contests or sweepstakes.The Destinations Club Use of Personal Information
We use personal information for billing purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with your services, and tell you about products or services from The Destinations Club or others that better meet your needs. More specifically, The Destinations Club may use e-mail, telemarketing, direct mail, and with your prior permission, to inform you about products or services we think will interest you. In any and all of these communications you will have the option to unsubscribe or opt out of receiving these communications.If you choose not to receive marketing or promotional information from us, you will continue to receive customer service-related and technical notifications, and other similar information via email or direct mail.
Information Collected and Used by Third Parties
Our site includes links to other Web sites, and provides access to products and services offered by third parties, whose privacy policies we don't control. When you access another Web site from the Destinations Club site, purchase products or services not sold by The Destinations Club, or conduct other transactions with third parties, use of any information you provide is governed by the privacy policy of the operator of the site you're visiting or the provider of such products or services. The provider's privacy practices may differ from ours. If you can't find the privacy policy of any of our provider partners via a link either from the site's home page or from the pages on which the products or services are offered, you should contact the provider directly for more information.Email Addresses
If you provide your email address, from time to time we may send you emails about new products and services, or promotional offers that we believe will interest you. We may also share your email address with marketing partners and/or providers of other products and services that you have indicated an interest in by opting in to receive such communications. Though we hope you'll find this information useful, if you do not wish to receive such email, please click on the "unsubscribe" link that we include in all of the emails we send.Please note that even if you opt-out of receiving commercial emails, we may still use your email address to answer any email inquiries you send us, to send messages about your account status, to alert you about technical issues, or to follow up on transactions or submissions of information that appear incomplete.
Information Disclosed to Third Parties
Information about our customers is one of our most important business assets, and therefore we strive to protect it and keep it confidential.We disclose personal information to third parties under the following circumstances:
- To complete a transaction you have requested
- To initiate, render, bill, and collect for services:
- For example, our vendors process and print your billing statement on our behalf. They can only use the personal information we give them to produce the billing statement.
- If it is necessary to comply with law (e.g., court orders, subpoenas, E911 information, etc.)
- To enforce our subscriber agreements
- To protect the rights, property or safety of visitors to our site, our customers, other carriers, the public or The Destinations Club
- To facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government;
- If we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications, or justifies disclosure of records, to a governmental entity without delay
- When we otherwise have your consent to do so:
- For example, at the time you initiate particular service offering, such as a location-based service, your consent may be part of the required terms and conditions to use that service.
- 2. Sometimes your consent might be implied simply by the nature of your request, such as when you ask us to deliver an e-mail or short message to another person.
The Destinations Club may offer the opportunity to participate in contests, giveaways, or other similar promotions we sponsor. Except as explained otherwise in the rules for a particular contest, giveaway, or promotion, any personal information you provide will be used in accordance with this Policy.
Under federal law, you have a right, and we have a duty, to protect the confidentiality of information about the services you buy from us.
As our business grows, we may buy or sell various assets. If The Destinations Club, or substantially all of its assets are acquired by another company, information about our customers and other visitors to this site would be among the transferred assets.
Cookies
To help us tailor our site to the needs and interests of our visitors, we keep track of the pages visited by our users by placing a small entry in a text file, called a cookie, on your hard drive. The cookie contains an ID number that allows us to track the pages you've visited. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our site by making it more responsive to the needs of our users. The Help function on most browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our site that are available to other visitors.IP Addresses
Your IP address is a number used to identify your computer so that data (such as the Web pages you request) can be sent to you. Your IP address does not tell us who you are. In addition to collecting your IP address, we also collect information on the operating system you're running on your computer and the Web browser software you're using to access our site so we can optimize our site for the most popular operating systems and Web browsers. And, because we like to know how you found our site, we keep track of where you came from.Banner Ads on Other Sites
The Destinations Club may use third-party advertising companies to place banner advertisements about our products and services on other Web sites. To measure advertising effectiveness and to offer selective ad content, the advertising companies may use an anonymous identifier to learn more about your visits to The Destinations Club sites and other Web sites. This anonymous identifier is NOT your name, address, phone number, e-mail address, or any other information that personally identifies you. The use of such anonymous identifiers (such as cookies, Web beacons or "tagging") is subject to the advertising company's privacy policy, not "Our" Privacy Policy.Security
The information we collect from our customers and visitors to our site is stored in databases we control. Physical access to the servers on which we store visitor information is restricted. We use your credit card information only to bill you for the products and services you order from us. We don't share your credit card information with anyone, except as may be necessary to process your transactions. To protect the privacy of your credit card number and other ordering information, we encrypt this information for transit over the Internet using a Secure Sockets Layer (SSL) connection. However, as effective as modern security practices are, no physical or electronic security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted over the Internet. Most Web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your credit card number over the Internet, you can place your order by calling us at 1-559-225-6004Changes to This Privacy Policy
This privacy policy is subject to change. The Web is an evolving medium. If we need to change our privacy policy at some point in the future, we'll post the new policy promptly. If at any point we decide to use your personal information in a manner different from what was stated at the time it was collected, we will notify you and give you an opportunity to opt out of the proposed use. By using The DestinationsClub.com, you agree that your visit to our site abides by the information contained in our Visitor's Acceptable Use PolicyCalifornia customers: The Destinations Club does not disclose customers' personal information to third parties for the third parties' direct marketing purposes, as governed by California Civil Code 1798.83.
Questions or Concerns
If you have any questions about, or complaints that concern, this Online Privacy Policy please click on the Contact Us tab or call Member Services at 1-559-225-3004. Our representatives will respond to your inquiries or help resolve any dispute concerning this Privacy Policy.This Online Privacy Policy was last revised May 1, 2009